Terms of Service

Welcome to LOVA Fashion. These Terms of Service govern your access to and use of our website, products, and services. By visiting our website or placing an order, you agree to these Terms and our Privacy Policy.

1. Eligibility and Accounts

You must be at least the age of majority in your state or province of residence to use our services or place an order. You are responsible for ensuring that all information you provide, including your contact, billing, payment, and shipping details, is accurate and current.

You are responsible for maintaining the confidentiality of your account credentials and for activity carried out through your account.

2. Products and Availability

We make reasonable efforts to display product descriptions, images, colours, and pricing accurately. However, colours and appearance may vary depending on your device and screen settings.

Product availability, prices, descriptions, promotions, and quantities may change at any time. We may limit purchases or discontinue products where necessary.

3. Orders

When you submit an order, you make an offer to purchase the selected products. An order is accepted only when we confirm acceptance and process payment.

We may decline, cancel, or adjust an order where necessary, including where a product is unavailable, pricing information is incorrect, payment cannot be authorised, or we suspect fraudulent activity. If this happens, we will attempt to contact you using the details provided with your order.

4. Prices and Payment

All prices are shown in the currency displayed on our website. Taxes, shipping charges, duties, customs fees, and import charges may apply depending on your delivery location and are shown at checkout where applicable.

You agree to provide accurate and authorised payment information. You are responsible for all charges associated with your purchase, including applicable taxes and shipping fees.

5. Shipping and Delivery

Delivery estimates are provided for guidance only and are not guaranteed. Delays may occur due to carriers, customs, weather, peak periods, or circumstances outside our control.

Please review our shipping information before placing an order. Once an order has been handed to the carrier, delivery may be affected by events outside our control.

6. Returns and Refunds

Returns and refunds are handled in accordance with our Return & Refund Policy:

https://lovafashion.com/policies/refund-policy

Please review this policy before placing an order.

7. Intellectual Property

All content on our website, including the LOVA Fashion name, logo, text, graphics, images, product information, and website design, is owned by or licensed to LOVA Fashion and is protected by applicable intellectual property laws.

You may use our website only for personal, non-commercial purposes. You may not copy, reproduce, modify, distribute, or use our content without our prior written permission.

8. Third-Party Services and Links

Our website may include links to third-party websites, tools, or services. We do not control or endorse those third parties and are not responsible for their content, availability, policies, or transactions.

9. Relationship with Shopify

LOVA Fashion is powered by Shopify, which helps us operate our online store. However, purchases made through our store are made directly with LOVA Fashion. Shopify is not responsible for products sold by LOVA Fashion, customer orders, shipping, returns, or customer support.

10. Privacy

Your personal information is handled in accordance with our Privacy Policy:

https://lovafashion.com/policies/privacy-policy

Our store is hosted by Shopify. Information you provide may be processed by Shopify and trusted service providers as needed to operate our store, process payments, fulfil orders, and provide customer support.

11. Errors and Inaccuracies

Occasionally, our website may contain errors or omissions relating to product descriptions, pricing, promotions, availability, or shipping information. We reserve the right to correct errors, update information, or cancel affected orders where permitted by law.

12. Prohibited Use

You may use our website only for lawful purposes. You must not misuse the website, interfere with its security, submit false information, attempt unauthorised access, distribute harmful code, or use our content for commercial purposes without permission.

13. Disclaimer and Limitation of Liability

To the fullest extent permitted by law, our website and services are provided on an “as available” basis. Nothing in these Terms limits rights that cannot legally be excluded.

LOVA Fashion is not liable for indirect, incidental, special, or consequential losses arising from use of the website or products, except where liability cannot be excluded under applicable law.

14. Changes to These Terms

We may update these Terms from time to time. The current version will always be available on this page. Continued use of our website after changes take effect means that you accept the updated Terms.

15. Governing Law

These Terms are governed by the laws of the State of Wyoming, United States, without regard to conflict-of-law principles, except where consumer protection laws in your country of residence require otherwise.

16. Contact Us

Store name: LOVA Fashion Women
Legal company: Neriada the brand LLC
Business address: 30 N Gould St Ste R, Sheridan, WY 82801, United States
Warehouse / Fulfillment location: M4 3AD, Manchester, United Kingdom
Phone: +1 332 263 9742
Email: hello@lovafashion.com 

Monday–Friday: 09:00–17:00 GMT
Saturday–Sunday: 11:00–16:00 GMT

We aim to respond to customer inquiries within 24 hours.